Privacy Policy

Last updated: October 19, 2026

Kutzall is a brand of Oliver Carbide Products, Inc. This policy explains how we handle personal information when you visit kutzall.com, buy our products, contact us, or participate in our online programs. Oliver Carbide Products, Inc. is responsible for the personal information we use for these activities.

Your privacy choices

You can unsubscribe from marketing emails using the link in any marketing email. For questions about your information, or to request access, correction, deletion, or an advertising opt-out, email info@kutzall.com or call (855) 588-9255. More details appear below.

Information we collect

The information we handle depends on how you interact with us. It can include:

• Contact and account information, such as your name, email, phone number, shipping and billing addresses, and account details.
• Order information, including the products you purchase, order history, payment status, delivery details, and return requests. Payment providers process the payment details you enter at checkout.
• Information you choose to send us, including questions, photos, uploaded files, reviews, contest entries, and affiliate or business inquiries. Please include only information needed for your request.
• Device and usage information, such as your IP address, browser and device details, pages and products viewed, referral links, and interactions with the site. Cookies, pixels, and similar technologies help collect this information.

We receive information directly from you, automatically when you use the site, and from providers that support payments, shipping, marketing, analytics, and other store services.

How we use information

• To process payments, fulfill and track orders, manage accounts, handle returns, and respond to questions.
• To understand how visitors use the site, improve products and the shopping experience, and measure marketing and affiliate referrals.
• To send product news, offers, and other marketing, and to help show relevant advertising, subject to your choices and consent where required.
• To administer reviews, contests, promotions, affiliate relationships, and business inquiries.
• To detect fraud, protect the store, keep business records, meet legal obligations, and resolve disputes.

Who receives information

We share relevant information with service providers that help operate the business, including Shopify, payment providers, shipping carriers, email platforms, form and review tools, analytics providers, and advertising partners. Our store integrations include Mailchimp, Meta (Facebook + Instagram), Google, TikTok, Affiliatly, Heatmap.com, and UpstackData. The information involved depends on the service, your interactions, and applicable privacy settings.

Information may also be disclosed when you direct us to share it, to comply with legal requirements, to protect rights and safety, or in connection with a business transaction such as a merger or sale, subject to applicable law. Reviews and other content you submit for public display may be visible to other visitors.

Shopify and our online store

Shopify hosts our store and processes information about visits, purchases, and other interactions. We use Shopify Network Intelligence, which enables Shopify to use information from our store together with information from interactions with other merchants and Shopify to provide enhanced services, including personalization, analytics, and advertising. Shopify and its providers may process information in other countries. See the Shopify Consumer Privacy Policy for details and the Shopify privacy portal for choices about Shopify’s own processing.

Cookies, analytics, and advertising

Cookies and similar technologies support functions such as the cart, checkout, account access, and preferences. They also help us understand site activity, attribute referrals, measure campaigns, and provide advertising. Some cookies expire after a session; others remain longer. Closing your browser does not necessarily clear your cart or stored preferences.

Where our cookie banner is shown, use its controls to review your choices. You can also manage cookies through your browser. Blocking cookies may affect shopping features, and browser settings do not necessarily stop every form of data processing. Preferences may need to be set separately on different browsers or devices.

Sharing information with advertising partners can qualify as a “sale,” “sharing,” or “targeted advertising” under certain privacy laws, even when no money is exchanged. Depending on where you live, you may have the right to opt out of these uses. Contact us using the email or phone number above to make a request. Opting out does not necessarily eliminate all advertising.

Email preferences

Use the unsubscribe link in a marketing email to stop those messages, or contact us for help. We may still send messages needed to handle your orders, account, or service requests.

Access, correction, and other rights

Depending on your location and applicable law, you may have rights to access or obtain a copy of your information, correct inaccuracies, request deletion, restrict or object to processing, withdraw consent, or opt out of certain advertising-related uses. These rights have conditions and exceptions. Withdrawing consent does not change processing that was lawful before withdrawal.

Submit a request to info@kutzall.com or call (855) 588-9255. Tell us what you are requesting and how we can reach you. We may need to verify identity for requests involving access, changes, or deletion, and an authorized agent may need to show authority to act for you. Please do not send passwords or full payment-card details.

We will respond within the time required by applicable law. Where available, you may appeal a decision by contacting us and stating that you wish to appeal, or complain to your local data-protection authority. We will not discriminate against you for exercising applicable privacy rights.

European and UK visitors

Where European or UK data-protection law applies, our reasons for processing include fulfilling a purchase or other contract, meeting legal obligations, pursuing legitimate interests such as fraud prevention and service improvement, and obtaining consent where required, including for certain marketing and tracking. The basis depends on the activity and the law that applies.

Retention and security

Retention depends on why information was collected, the services involved, and legal or business needs, such as order fulfillment, tax records, fraud prevention, and dispute resolution. Information is not necessarily deleted when an order is completed or an account is closed. Contact us with questions about a particular record or a deletion request.

We use safeguards intended to protect personal information. No website, storage system, or transmission method can be guaranteed completely secure. Use care when sharing information online and keep account-access information private.

International processing

We are based in the United States, and our providers may process information in the United States and other countries. Their privacy laws may differ from those where you live. Shopify describes its international processing and transfer safeguards in its Consumer Privacy Policy. Contact us for information about the safeguards relevant to your information.

Children and third-party services

Our online store is intended for adults making purchases. If you believe a child has provided personal information that should not be held by us, contact us so we can review and address it. Other websites, social platforms, and services linked from our site have their own privacy practices; review their policies when using them.

Policy updates

We may update this policy as our services, practices, or applicable requirements change. The date above identifies the latest revision. We will provide additional notice or seek consent when required.

Contact us about privacy

Oliver Carbide Products, Inc. / Kutzall
7445 Mayer Road
Cottrellville, MI 48039, USA
info@kutzall.com
(855) 588-9255